HTC DIAM500 (Touch Diamond) 6950

Supported Carriers:

(Test_List), Cricket, Cricket STX, Cricket Corporate, Revol, Mobi, Page Plus, Ntelos, Generic, Blue Wireless, Alltel, ClearTalk, MobileNation, Smart, IV Cellular, Carolina West, Next G Mobile, TalkForGood Wireless

Phone Pre-Setup:

  • Houdini Provisioning Instructions
    • This phone uses the Motorola B cable. Remove the plastic cover on the bottom of the phone to attach the cable.
    • If the phone is not dialing remove the battery and replace.

  • Set Phone In DIAG mode before Provisioning.
    • (For Verizon and Alltel)
    • Press green talk button to bring up Dial pad.
    • Enter ##3424 then press "Green Talk Button" on the bottom left of the phone and press "Start"
    • Load Drivers if prompted, files can be found in Downloads section of the helpdesk.
    • (For Sprint and Quest)
    • Enter ##3424# instead. Then follow instructions above.

  • Additional Issues
    • Always make sure the drivers for the handset have been installed correctly.
    • If your handset is not being detected view the most common issues below
      • Damaged data port on the handset itself. Check for water damage or damage to the data port on the handset.
      • USB driver conflict (Most Common) Download and install the drivers we supply on our website. Houdini is fully compatible with Windows XP,Vista.
      • Handset has not been added to the Houdini database.
      • Net 2.0 framework is needed to run Houdini. Download from the support tab on our site.

Device and Programming Instructions:

Sprint manual programming:

§ Follow Troubleshooting below before provisioning this handset.Once troubleshooting is completed, Start Houdini as normal and run through as normal

§ After provisioning with Houdini, manually restart the phone (Remove and replace the battery)

§ Press the green talk symbol to get to the dial pad. Enter ##000000#

§ Highlight the MDN and click Edit at the bottom left of the screen. Click "ok" when complete.

§ Highlight the MSID/MIN and click Edit at the bottom left of the screen. Click "ok" when complete.

§ Next click on the MSID field and hit edit. Enter the MIN/MSID and hit "ok'.

§ Tap "ok" at the top right of the screen. Click ok to update the items. Click ok the reset the device.

§ Unplug the Device and the phone programming is complete.

Alltel manual programming:

§ Follow Troubleshooting below before provisioning this handset.Once troubleshooting is completed, Start Houdini as normal and run through as normal

§ After provisioning with Houdini, manually restart the phone (Remove and replace the battery)

§ Press the green talk symbol to get to the dial pad. Enter ##000000 and then press "Talk"

§ Highlight the MDN and click Edit at the bottom left of the screen. Click "ok" when complete.

§ Highlight the MSID/MIN and click Edit at the bottom left of the screen. Click "ok" when complete.

§ Next click on the MSID field and hit edit. Enter the MIN/MSID and hit "ok'.

§ Tap "ok" at the top right of the screen. Click ok to update the items. Click ok the reset the device.

§ Unplug the Device and the phone programming is complete.

Reference Links:

Notes:

Cable: Motorola B

Symbol: Scorpion

Compatible Cellebrite Cable: 80

Cable Image:

DIAM500 (Touch Diamond) 6950